Delivery

From our warehouse to your door.

Order on Pantri, then track fulfilment in the mobile app from confirmation through delivery.

Journey

Every order has a clear path

Illustrative timeline of what you see as your food moves toward you.

  1. 1

    Order confirmed

  2. 2

    Preparing

  3. 3

    Packed

  4. 4

    Dispatched

  5. 5

    Out for delivery

  6. 6

    Delivered

In the app

Delivery features

Tracking and courier details live primarily in the Pantri mobile app.

In app

Estimated delivery time

See expected windows when you place an order in the app.

In app

Driver info

Courier details appear in the app when your order is on the way.

In app

Live tracking

Follow progress from warehouse to door primarily in the Pantri app.

In app

Delivery address management

Save and update delivery addresses on your account.

In app

OTP verification

Confirm handoff with a one-time code where required.

In app

Proof of delivery

Keep a record that your order arrived as expected.

Fresh & frozen

Care for perishables

Fresh and frozen items follow tighter windows inventory is not unlimited.

Delivery windows

Expect shorter slots for perishables. Exact times show in the app at checkout.

Storage guidance

Refrigerate or freeze promptly on arrival. Check pack labels for keep-life tips.

Availability

Stock depends on catalogue and location we do not promise unlimited fresh inventory.